Case Study Offer Terms & Conditions

  1. The promotion offer is a £250 discount on an order from Minimum order value £2,000. Please note that this promotion can also be applied as a retrospective refund for an existing order (a new order does not need to be placed).
  2. This discount will be applied as a refund once successful photography of the case study kitchen has been completed. This offer does not include delivery costs and cannot be used in conjunction with any other promotion (unless stated otherwise).
  3. Participants agree to install all prize goods at the fixed address given by him/her at the point of purchase within 6 months of purchase.
  4. Installation address must be within 50 miles of GL2 2AF.
  5. Entries are restricted to one per installation address.
  6. One entry allowed per person.
  7. Written confirmation that these terms and conditions have been read and understood must be submitted by the participant via email in order to qualify.

Terms and Conditions

  1. The promoter is Direct Online Services Ltd (company no 06642691) whose registered office is at Units 6-7 Brearley Court, Baird Road, Quedgeley, Gloucestershire GL2 2AF.
  2. The promoter reserves the right to cancel or amend the promotion and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter's control. Any changes to the promotion will be notified to entrants as soon as possible by the promoter.
  3. Participating in this promotion does not affect your statutory rights. For full details please visit our terms and conditions page
  4. The promoter is not responsible for inaccurate prize details supplied to any participant by any third party connected with this promotion.
  5. The promoter's decision in respect of all matters to do with the promotion will be final and no correspondence will be entered into.
  6. By entering this promotion, a participant is indicating his/her agreement to be bound by these terms and conditions and the terms and conditions of supply as stipulated on
  7. The promotion and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
  8. The participant agrees to the use of his/her name and image in any publicity material. Any personal data (such as home address) relating to participant will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the participant's prior consent.
  9. The participant agrees to install all prize goods at the fixed address given at the point of purchase within 6 months.
  10. The participant agrees to take good quality 'before' photographs of the relevant space prior to installation of the kitchen. The participant also agrees to allow a photographer appointed by Direct Online Services Ltd to enter the property and take pictures of the kitchen in situ, once installed, at a mutually convenient time. Please note that the £250 refund will not be processed until this photography has been completed.
  11. Once the time and date for the photographer visit has been agreed, the participant agrees to adhere to this. Any deviation from this plan on the participant's part - particularly at short notice - may lead to him/her being invoiced for the photographer's fee.
  12. Exterior shots of the participant's property may be taken and used in promotional photography unless the participant expressly refuses. Refusals should be made in writing via electronic mail prior to the photo-shoot.
  13. The photographer will disable any GPS functionality on the photography equipment (to avoid the property location being disclosed).
  14. The participant agrees to his/her name, image, and any other divulged information being published in any form of media as part of post-promotion coverage.