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Delivery Details

Delivery Fleet

We are proud to offer our own secure, efficient in-house two-man delivery service to ensure that your goods are delivered in perfect condition, and in a timely manner. Our range is provided from stock, with the exception of bespoke items. Therefore, we are able to deliver any order for kitchens, cabinetry or frontals within 10 working days from point of confirmed order. Any bespoke frontals - or kitchen units that have a bespoke frontal finish - can be delivered within 15 working days of confirmed order (UK Mainland). Our cabinetry is provided fully pre-assembled. Following purchase, you will be contacted by our staff to confirm delivery arrangements.

Delivery options

Our own in-house, two-man delivery service covers the vast majority of deliveries (available delivery days in your region will be specified after entering your postcode at the online checkout). Customers utilising this service will be given a two-hour timeslot on the day of their choice, and will receive a courtesy call thirty minutes prior to arrival (approximately).

Please view a full list of postcodes visited by our two-man service

Please note: the courier most suitable for your order will be determined by us, as per our delivery terms and conditions (courier suitability depends on a range of factors including the size and weight of your order). In a few cases our premium two-man service may not be recommended; depending on the lead-time and size of order, where an external courier service may be more suitable. Some areas of the UK (including but not limited to Scotland, the Scottish Highlands and offshore islands) may incur additional delivery charges. Our staff will call to discuss delivery once your order is ready for despatch, and will be happy to talk through all available options with you.

Receipt of the goods

If you are receiving your items via our recommended in-house two-man delivery service, we will deliver the order to the ground floor room of your choosing. Please note that we cannot carry goods up and down stairs, though, and that the 'route' must be free of obstruction. As our cabinetry is supplied pre-assembled, please ensure that access to the chosen room is clear, otherwise our delivery team may have to leave the cabinets at the nearest accessible point instead. Due to the bulky size of pre-built cabinets, we suggest removing mirrors, pictures and other valuable furniture or decorations from the intended route of access to reduce the chances of any damage.

Read our handy delivery tips

Checking the goods

Please ensure that goods are checked upon receipt, before the delivery document is signed. If for any unforeseen reason the packaging appears to be damaged, or not perfectly intact, please ensure that the goods are signed for as "damaged", and if necessary, a damage report is filled out with the driver. If someone is signing for the items on your behalf, please ensure that they are aware of this information. Please inform us of any damage within 24 hours of receipt via email. Failure to comply with this may result in a void claim. Please do not sign for the goods as "clear", "unchecked" or "received in good condition" unless you are certain of the condition of the items. Please double check after delivery that you have received all items ordered; we must be informed of any shortfall via email within two working days of receipt to prevent a void claim.

Delivery charges

Product Price
Cabinet Order of 1-5 Cabinets
(Includes flat-pack or pre-assembled cabinets and any other items)
£50
per order
Cabinet Order of 6+ Cabinets
(Includes flat-pack or pre-assembled cabinets and any other items)
£100
per order
Frontals Only
(when ordered separately)
£25
per order
Worktops
(when ordered separately)
£25
for the first worktop
and £15
each additional
Large Items
(Upstands / Plinths when ordered separately)
£15
per order
Medium Items
(Splashbacks / Handles / Wirework / Pilasters when ordered separately)

Small Items
(Installation Accessories when ordered separately)
£10
per order
Sample Order Free

The delivery cost is dependent on the size of the order, and will be calculated and displayed during the checkout process. The delivery price starts at £10 for small orders, for which there is a choice of delivery services available. Our example delivery prices are based on average order costs for delivery to the majority of England and Wales. Certain areas - such as Scotland (including the Highlands and offshore islands) - may incur an additional surcharge. In the unlikely event that the order is subject to surcharge, we will contact you (prior to despatch) to inform you of this.

Postcodes that are covered by our two-man service

FREE DELIVERY
All areas not listed in the table below are covered by our national couriers.
Assembled cabinets can only be delivered by our two-man delivery team to the postcodes listed in the table below (England & Wales only).

England & Wales
We visit the following postcodes every weekday:

POSTCODE
ALBBABBBDBH
BLBNBRBSCACB
CFCHCMCOCRCT
CVCWDADEDHDL
DNDTDYEECEN
EXFYGLGUHAHD
HGHPHRHUHXIG
IPKTLLALDLE
LL 11-57LNLSLUMME
MKNNENGNNNP/NPT
NRNWOLOXPEPL
PO1 - PO29PRRGRHRMS
SASESGSKSLSM
SNSOSPSRSSST
SWSYTATFTNTQ
TR - NOT 21-25TSTWUBWWA
WCWDWFWNWRWS
WVYO    
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Easy to buy online - Follow our 4 simple steps to order your kitchen

choose your door type and finishPick from 'Shaker' or 'Traditional' door styles; available in a choice of sanded, lacquered, or painted finishes (using Farrow & Ball colours).Choose your door type and finish. choose your drawer typesNext pick from a comprehensive range of oak drawers, including single and double height, with a choice of oak, stainless steel or standard grey sides.Choose your drawer type. Add your unit and accessoriesFinally, choose suitable solid oak cabinets, additional specialist units and matching accessories from our wide range, then finalise your order.Add your units to the basket. Get your kitchen within 10 daysOnce your order is complete our specialist team will deliver your order direct to your door within 10 working days.Receive your kitchen within 10 working days!