“I’ve already purchased my solid oak kitchen cabinets, can I add extra items to my order?” Question of the Week 09.08.15
“I’ve already purchased my solid oak kitchen cabinets – can I add extra items to my order?”
Our ‘Question of the Week’ this Sunday comes from David in Exeter, who has already placed an order with us for solid oak kitchen cabinets, but has decided that he would like to add extra items to his order.
“I’ve already ordered my cabinets and some other accessories from you, and wanted to know if I could add some extra items to the order. It’s not too late, is it?”
Thank you for getting in touch; if you’re able to confirm via email which items you would like to your order today (or if you could call tomorrow- our sales lines open at 9am), we should have time to amend your order and deliver it all at the same time without delay.
Provided you are not ordering bespoke items (which includes hand-painted doors or drawers), in most cases we can amend an existing order any time before 12 noon on the day prior to your items being delivered – as long as the items that you require are in stock. To ensure there are no difficulties encountered when changing your order, we always recommend making changes at least 24 hours before this cut-off.
To avoid any delay we suggest telephoning us to make any alterations, allowing us to update your order immediately. If you would like to make amendment requests via email, please send them in 24 hours before the 12 noon cut-off and we will do our best to organise the changes for you.
Use the contact form or telephone the number displayed at the top of our website to get in touch.
To prepare yourself for delivery of your kitchen cabinets and other items, we recommend taking a look through our ‘5 Simple Steps to Delivering Solid Oak Kitchen Cabinets’ information guide.
The Team @ Solid Wood Kitchen Cabinets
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