“Do I need a two-man delivery service to deliver your oak kitchens?” Question of the Week 21.02.16
“Do I need a two-man delivery service to deliver your oak kitchens?”
Our latest ‘Question of the Week’ was sent in by Craig in Exmouth, who is ordering a new kitchen from us, but wants to know if we recommend choosing a two-man delivery service as his oak kitchens order will be quite large.
QUESTION:
“I’m about to place my order for a variety of kitchen cabinets, worktops and other components with you, and wondered if you offer a two-man delivery service as standard? If so, would you recommend I choose this service or will the one-man delivery be helpful enough?”
ANSWER:
Hi Craig,
It is great to hear that you are ready to place your order with us – we hope you have now managed to pick everything required to create a dream kitchen.
When ordering natural kitchen components we appreciate that you want to ensure they will be safely transported and delivered with ease, so we always recommend choosing our internal two-man service for delivery of solid wood kitchens. This service is carried out by our own staff and covers the vast majority of England, Wales, and now much of Scotland, too.
In some circumstances, we have to deliver very large orders via a one-man external courier, as there is a limit to the amount of stock that can be transported via our vans. Alternatively, we may suggest that your order is delivered in two parts – particularly if you have decided to take advantage of our cabinet pre-assembly service.
Whether you need to choose a two-man service largely depends on whether you feel you are able to assist a driver with unloading. External one-man couriers will only be able to deliver your goods to the closest access point, whereas our two-man team can take your products to a convenient ground floor location of your choice.
Once you have placed your order and it is ready for dispatch, our staff will get in touch to discuss the delivery options available in your area, and help you choose a suitable service.
If you would like to find out more about our internal delivery service, please read our ‘Guide to Two-Man Delivery of Solid Wood Kitchens’.
I hope this answers your question, but if you have any other queries prior to placing your order, feel free to contact us again.
Kind Regards,
The Team @ Solid Wood Kitchen Cabinets
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