“Can I collect solid wood kitchen cabinets from you?”
Our final ‘Question of the Week’ this October comes to us from James in Cardiff, who is about to place his order for solid wood kitchen cabinets, but would like to know if it is possible to collect them directly from us rather than having the components delivered.
“My wife and I have decided which kitchen components we would like to order from you, but as I work near to your Gloucester showroom, I wondered if it would be possible to come and pick up the order to save on delivery time and costs?”
We are delighted to hear you are ready to place an order with us – you have most certainly chosen the right place to order solid wood kitchen components from.
If you would like to pick up your order from us, we would have to ask that you place your order via telephone, as the website does not currently have an option for collection. Please note that we cannot reduce lead times if you choose to collect your products from us, as they will have to be packed and transferred from our various warehouses to be delivered to the showroom in Quedgeley.
We are happy to accommodate collection requests, though we would ask customers to bear in mind that we are unable to assist with the loading of customer vehicles – so you may need to bring another able-bodied person with you in order to provide assistance. This responsibility is unfortunately limited by our insurance. Finally, you will need to arrange your collection between the hours of 9am and 5pm on a weekday (unfortunately our warehouse team does not work weekends).
If this may not be convenient, then we do recommend taking advantage of our two-man delivery service. Our team will deliver your order to any ground floor location of your choice, and remove any unwanted packaging at the same time.
This service is run entirely by our in-house team and operates Monday to Friday, delivering both flat-packed or pre-assembled cabinets and worktops to within 7 working days. If you order cabinets with doors or drawers, then delivery is made within 14 working days.
This delivery service is extremely competitively priced, more details of which can be found on our delivery details page. Further information about this service can be found in our recent Guide to Two-Man Delivery.
If you have any more queries about our delivery service or placing your order, feel free to get in touch.
The Team @ Solid Wood Kitchen Cabinets
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